Strategy Case Study:  Information Technology (IT) Decision-Making


  • Senior management of a billion dollar health care network did not fully understand the critical role of IT in achieving growth and service objective
  • Too many IT projects and insufficient focus on the most critical areas
  • Outcome Achieved
  • On-time and on-budget IT project delivery improved
    Significant productivity and quality benefits accrued


  • New approach to IT governance (decision-making) designed and implemented after interviews with senior business and IT leaders
  • Approved structure clearly established accountabilities and delegation boundaries

Why the Solution Enterprises Team?

  • Managing Principal structured approach and coordinated all effort from start to finish.
  • Strong experience in business and IT provided senior business management clearer relationship of IT activities to health care objectives
  • Process implemented to assist with program prioritization that the internal team could execute themselves, resulting in measurable improvements