Transformation Case Study:  Information Technology (IT) Transformation

Challenge

• $5 billion manufacturing company globalizing its business units but supporting IT organization remained geographically focused and too expensive
• While infrastructure largely standard, the prioritization and delivery of applications critical to business success was executed by geography
• Company wanted to implement global work processes

Outcome Achieved

• IT able to implement common processes for delivery and support.
• Generated immediate overhead (IT) savings of close to $1 million annually.
• Subsequent ERP implementation resulted in retirement of >500 “legacy” applications with a savings of over $25 million/year
• Overall IT cost reduction equaled 1.5% of sales

Engagement

• A single, global IT organization designed and implemented.
• Major personnel shifts occurred including the elimination of a regional VP IT position
• ERP successfully implemented over a six-year period.
• New IT governance and operating model shifted focus from cost to value for IT projects

Why the Solution Enterprises Team?

• Managing Principal participated as a senior IT leader.
• Created roles and work processes to implement the new global organization structure.
• Challenges of diverse leadership styles, approaches and “silos” addressed successfully