Transformation Case Study:   Organizational Restructuring

Challenge

• Complex, untenable community services organization driving dysfunctionality
• Lack of alignment, consistent controls and specific position accountability led to inefficient and chaotic governance

Outcome Achieved

• New organization implemented with named Executive Leadership Team (ELT)
• Aligned structure with desired outcomes across ten service units
• Consolidated administrative and support functions across multiple physical locations

Engagement

• Worked directly with Executive Director to understand organizational mission and direction
• Organized the service activities to drive work process consolidation and to improve effectiveness
• Established agency-wide support services (e.g. Finance, IT, HR, ...) to drive efficiencies and leverage scale

Why the Solution Enterprises Team?

• Principals extensive experience enabled rapid problem identification and solution
• Knowledge of work process and organizational management led to anticipation and quick resolution of issues
• Selected as a result of proven capabilities and successful results led to further transformation work