Strategy Case Study: Information Technology (IT) Decision-Making
Challenge
- Senior management of a billion dollar health care network did not fully understand the critical role of IT in achieving growth and service objective
- Too many IT projects and insufficient focus on the most critical areas
- Outcome Achieved
- On-time and on-budget IT project delivery improved
Significant productivity and quality benefits accrued
Engagement
- New approach to IT governance (decision-making) designed and implemented after interviews with senior business and IT leaders
- Approved structure clearly established accountabilities and delegation boundaries
Why the Solution Enterprises Team?
- Managing Principal structured approach and coordinated all effort from start to finish.
- Strong experience in business and IT provided senior business management clearer relationship of IT activities to health care objectives
- Process implemented to assist with program prioritization that the internal team could execute themselves, resulting in measurable improvements